Queries needs quick support
Here's a few answers to our most common questions.
How can I modify my order?
Please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email firstname.lastname@example.org within 24 hours after placing your order.
How do you ship and what is the shipping cost?
Shipping your order is based on the shipping options available in your area. Shipping cost may vary and is depend on your exact location & shipping option. Shipping depends on the product ordered, the total weight, and where we're shipping to.
Shipping can range from Rs.100 - Rs.150 for single product, and additional shipping charge for each product ordered. On confirmation payment screen total amount will be listed before processing.
Where do you ship?
We are offering domestic shipping all over India to our customers. However, due to the security reasons, we can’t deliver a shipment to the military areas.
How long will my order take to be delivered?
Please allow 3-5 days for your order to process. Due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times.
How can I Track my Order?
We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 1-2 days after you receiving that email.
Why my shipment is delayed?
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
How can I Pay for my Order?
We offer safe shopping to our customers. We accept payment via Credit card, Debit card or VISA. So, you can choose the most suitable payment method for you.
How to cancel my Order?
It's very simple to cancel your order on Million Cases. There are three ways by which you can confidently and easily cancel your order.
- You can drop an email at email@example.com with the subject " Cancel My Order " and we'll cancel your order as soon as we'll get your email.
- We always make a confirmation call before dispatching your order, so you can straightforwardly change or cancel your order during that call.
- You can also directly call us, to cancel your order, during our office hours: 10:00 AM - 5:30 PM on +91 9915006655.